Terms and Conditions
Thank you for visiting sucasashoppe.com. We have prepared the information below to ensure that your experience on our website is one you'll want to repeat again and again.
Su Casa Design Inc provides this site as a service to its customers. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may "bookmark" a particular portion of sucasashoppe.com and thereby bypass this agreement, your use of this site still binds you to the terms. Since Su Casa Design Inc. may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us at email@example.com
SECTION 1- LEGAL INFORMATION
This website is expressly owned and operated by Su Casa Design Inc. The mailing address for Su Casa Design Inc is 5-2543 Montrose Ave, Abbotsford BC, V2S 3T4. Unless otherwise noted, all design and content featured on sucasashoppe.com - including navigational buttons and images, artwork, graphics, photography, text, and the like-are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Su Casa Design Inc. This website in its entirety is protected by copyright and applicable trade dress. All rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, non- commercial use. Any use of our website and its content for purposes other than personal and non-commercial is prohibited without the prior written permission of Su Casa Design Inc. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from Su Casa Design Inc. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, non-commercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title ,or interest in those materials will be transferred to you.
SECTION 2 – LIMITATION OF LIABILITY
Given the unpredictability of technology and the online environment, Su Casa Design Inc does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Su Casa Design Inc shall not be liable for damages of any kind related to your use of or inability to access this website.
SECTION 3 – INACCURACIES
We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on sucasashoppe.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional, and we apologize if erroneous information is reflected in merchandise price, item availability or in any way affects your individual order. Please be aware that we present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a Su Casa Design Inc product or service is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, Su Casa Design Inc shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Su Casa Design Inc shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Su Casa Design Inc shall issue a credit to your credit card account in the amount of the incorrect price.
SECTION 4 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Su Casa Design Inc, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
SECTION 7 – CORRESPONDENCE
Although we will make every effort to respond quickly to applicable email messages and social media outlets (Instagram, Facebook, etc.), sucasashoppe.com is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feed- back regarding sucasashoppe.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through sucasashoppe.com shall become and remain the property of Su Casa Design Inc. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.
At Su Casa Design, we take great pride in the quality and craftsmanship of our curated furniture collection. Attention to detail in design, materials and construction is always at the forefront. We encourage you to inspect the item upon receipt. If you have a concern or believe there is a quality issue, we will work with you to correct it, in accordance with the policy below.
How to Contact Us regarding your Furniture
For orders placed online, please call us at 604-854-4303 or by email at firstname.lastname@example.org
Made to Order Furniture
These special-order items are made to order; therefore, we cannot accept returns or exchanges.
All Made to Order items require payment in full.
Once you place your order, you have 48 hours to change or cancel. After 48 hours, your payment is nonrefundable. The 48-hour time frame begins as soon as you place your order and confirm your size, style, and fabric selection online. For Made to Order items canceled within 48 hours, an appropriate exchange, credit, or refund will be issued, as well as any taxes due to be refunded as applicable. Refunds will be issued in the Original Form of Tender (cash refunds are limited to CAD 100 in store with any balance refunded as a check by mail).
If a Made to Order item arrives with a manufacturing defect or damage caused during transit, we will repair or replace the defective or damaged area. If that is not possible, we will arrange an exchange. We reserve the right to determine the best course of action.
Please call us at 604-854-4303 or by email at email@example.com for cut-yardage orders. Payment is required at the time of purchase.
All cut-yardage orders are final sale and cannot be canceled, returned, or exchanged.
Shipping and handling charges are nonrefundable.
Return shipping and return pickup fees are the customer’s responsibility and are nonrefundable.
The customer is responsible for making sure the item can fit in the room of choice and can be delivered through all entry points by verifying building access and all doorway measurements. Outside access to the delivery area must be clear, and the inside area where the furniture will be placed must be accessible for placement of furniture.
Made to Order furniture is not eligible for online returns.
Items that are made to order, custom furniture, custom rugs, and items purchased as final sale cannot be returned, exchanged, or repaired.